Contact Us

Sincere and enthusiastic service attitude

Provide high-quality services at no cost and regularly inspect equipment for customers.

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After-sales support Q&A

Assist users in finding more information about our products and understanding our after-sales service.

What does after-sales service include?

Provide two-year quality assurance, after-sales training services, equipment software permanent upgrade service, and professional technical consultation service.

How long is the warranty period?

We provide a two-year quality assurance, lifetime maintenance service, and a 24-hour on-site maintenance response mechanism.

Do you offer after-sales training services?

Yes, we provide free after-sales training services for a minimum of five working days.

How can I contact after-sales service?

We offer an integrated support service platform, providing comprehensive services through telephone, fax, web, email, on-site visits, and other channels.

Does the software require payment?

Provide the equipment software with a permanent free upgrade service, with the option to customise the software system based on customer needs.

What are the working hours for after-sales service?

We offer a 24-hour professional technical consultation hotline.

After-Sales Service Process

Customer Privacy Protection services

24-hour technical consulting services

2-year warranty repair service

Telephone, Email, multi-platform after-sales service

5-day after-sales training service

Free permanent software upgrades

oversea-sales department

Fan Wu

General Manager, International Trade Department

Bingo Zhong

Assistant General Manager, International Trade Department

Yuchen Zou

Salesman, International Trade Department

Caochu Yang

Salesman, International Trade Department

Pre sales & after-sales consulting services

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You can leave a message on our website if you have any questions about our company’s products, and we will answer them for you.We provide product selection consulting services and Look forward to your message!

If you need customized equipment service, after-sales service, or visit our company, you can send us an email at oversea_sales@gdmoje.com, We will patiently answer your questions and look forward to hearing from you!

We provide free pre-sales consultation services and 24-hour after-sales technical consultation services. You can call our hotline: 4006-678-101,We will patiently answer your questions and look forward to your call!

Contact Us

Company address

Moje Industrial Park,No.29 Dongyuan Road,Economic and Technological Development Zone,Huangpu District,Guangzhou City,Guangdong Province

Email:sales@gdmoje.com

Phone:4006-678-101

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